FAQS
Returns and Refunds
If you are unsatisfied with your product/s you can return it to me within 14 days of receipt provided the product/s is undamaged and unused I will issue you with a full refund.
Should your product/s arrive damaged please get in touch with me using the information in the contact page and I can arrange either a refund or replacement where applicable. I will require photos of the damage to any packaging and the product/s in order to place a claim with the courier.
If you wish to cancel an order contact me as soon as possible and if your order hasn't been fulfilled I shall issue you with a full refund. If your order is already on its way to you, you would need to return the items before any refund would be processed.
Shipping
I ship through Royal Mail. I ship to the UK and Internationally. International shipping does cost more unfortunately.
Please note all orders are taking to the post office to be dispatched within 3-5 days of ordering if it will be longer you will be contacted. This is due to living away from my home address and at a studio flat for university, its a very small space so all my business had to stay but I go over every weekend at least. Certain products may have a longer wait time such as the handmade products that need to be made. You will know when I have taking and shipped your product at the post office as you will receive a shipping confirmation email of me. Keep an eye on your spam folder.
Standard Shipping
UK
Orders can take 2-5 working days and at busy times can take up to 7 working days.
Internationally
Orders can take 3-5 working days to reach Europe and 6-7 working days for the rest of the world. Please allow 2-3 days extra at bust times.
I offer tracked and signed for now for both the Uk and international for those who want their items ordered to be faster at getting to you, tracked or need a signature on arrival for that extra security but be aware these options cost more then standard shipping.
If your order hasn't arrived in the time frame + 5 days after being dispatched please contact us by the contact form and we will get this sorted out.
Copy Right
Peter Roman Art retains all copyright and image rights to the photographs and images on this page.
You are welcome to view the contents of the Website for personal use, but not for any commercial purposes or re-publication. Nor are you permitted to print or distribute these materials.
We welcome the information being shared via social media but please ensure that all credits are given to Peter Roman Art.
Peter Roman Art retains all ownership of artwork and any product/s. Ownership of the artwork does not convey any rights other than ownership when a product/s is bought. It is forbidden to duplicate any images in any way for non-commercial or commercial use and gain. Peter Roman Art retains all copyright and rights to reprint and use the artwork and images.